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24/7 Support—Here When You Need Us
Whether you have questions about your account, need technical assistance, or just want to learn more about our services, we’re always ready to help. Our expert support team is available around the clock, 365 days a year, across all time zones—delivering quick, dependable assistance whenever you need it.
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How Can We Help You?
Select the relevant department so we can assist you faster.
Technical support
Need help with your hosting or server? Our expert support team is available 24/7/365 to assist you with any technical issues you may face.
- Domain setup and DNS configuration
- cPanel, FTP, and email troubleshooting
- Website migration assistance
- SSL installation and security issues
- Server performance and uptime monitoring
- CMS support (WordPress, Joomla, etc.)
Available Support Channels:
Sales
Our Sales Team is here to assist you with:
- Choosing the right hosting plans
- Bulk or enterprise-level purchases
- Custom hosting solutions
- Pre-sale consultations and pricing queries
Billing
Contact our Billing Department for assistance with:
- Invoice and payment queries
- Refund and cancellation requests
- Account upgrade or downgrade
- Updating payment information
Report Abuse
If you notice any suspicious activity or misuse of our services, please report it to our Abuse Team at help@skynyx.host.
Your report helps us ensure a safe and secure environment for all users. Please include any relevant details, such as URLs, IP addresses, or screenshots, to help us investigate quickly.
Address for correspondence
Visit us at our primary office locations in India.
Skynyx Technologies Private Limited - Chennai
Plot no 1&2, CRR puram 2nd main road extn,
L&T Colony, Mugalivakkam,
Chennai - 600 116.
Tamilnadu, India.
Landmark: DLF Backside.
Skynyx Technologies Private Limited - Madurai
Plot No 28, First Floor, B zone 1st street,
Jankit Nagar, Kathakinaru
Madurai - 625 104,
Tamilnadu, India.
Landmark: Backside of Kathakinaru sub registration office.
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